Say "goodbye" to empty rooms. Say "hello" to your guests - and to more revenue.
With Global Connect's Strategic Voice Messaging System, you can reach guests and players quickly, easily, and cost-effectively. The unsurpassed speed and capacity of the system allows you to call thousands of contacts within minutes. You can provide room or show offers, deliver welcome messages, extend tournament invitations, or reach your guests and players with information and incentives that will prompt a visit.
Not only can you record a customized message using your own voice, but you can also easily segment your contact list and tailor your offers according to rating. Once your customers hear your offer, Global Connect ensures a quick response; our Direct Connect instant callback feature allows call recipients to make a reservation or accept your offer immediately with the touch of a button.
It's easy to track the results of your messaging campaign with Global Connect. Our detailed, customized, real-time reports allow you to both analyze your campaign while it is taking place and download the report data to an external spreadsheet for further review. Global Connect recently earned the American Institute of Certified Public Accountants' SysTrust seal, certifying that our systems and practices are reliable and secure. Our stringent web site security measures ensure that your contact information is accessible only by you.
From contacting guests and players with regular invitations and offers to reaching staff members and management with schedule changes and meeting notices, Global Connect can help you communicate more quickly and effectively. Faster and less expensive than direct mail, more personal than email, and more efficient than manual calls, Global Connect's voice messaging system is an extremely cost-effective supplement to your existing direct marketing programs.
Case Study
With Global Connect, Casino Succeeds Despite Increasing Competition
Our client, an Atlantic City casino, relied heavily on direct mail to reach customers with room offers and invitations to tournaments and shows. With increased competition brought on by proliferation of new casinos and new gaming jurisdictions in the Northeast, our contact needed a new marketing tool to communicate with customers quickly and effectively. That tool is Global Connect. "We know that with Global Connect, we can fill our rooms, any show, and any tournament," explained our client. "Just sending an invitation is no longer enough to compete with other properties, but when we add Global Connect to our marketing mix, we know we'll receive a response." Casino executives have seen, time and again, that Global Connect is the fastest, most affordable and effective way to reach people, and as a result, our system is a constant component on their marketing schedule. "We don't wait until we have a crisis on our hands to use Global Connect," said our client. "The system is now an integral part of our planning process - it's simply assumed that whether we're using print, advertising, radio, television, or a combination of these media, we're also using Global Connect."
